Great service... great people! Mike came out on a Sunday to pump the two septic tanks in our backyard. We are new homeowners, and I wasn't sure where the tanks were located. Was nervous that Mike would be upset as they would need to do some digging around. Instead, they had a great attitude, and cheerfully and patiently found the tank covers. It is such a genuine pleasure to work with service people who are honest, good at what they do, and cheerful! Price was great, too. Would definitely recommend Great Bear Septic to all homeowners!